Request Support

Solicitar soporte técnico en español

For subscription or donation problems go to

To reach a person or leave a voicemail, call 646-926-3747

Is something not working right? Here’s how you can fix it:

  1. Check the network status to see whether other people are affected. If you see the issue here it means our volunteers are working on solving it, and we’ll be posting more updates!

  2. For real-time interaction, ask a question on our Slack #support channel.

  3. Fill out the support request form below!

For DIY, you can fill in this support form, and also ask a question on our Slack #diy-install-support channel, or try using our docs to solve the issue yourself.